The Departments

Seven specialists. One OS.

Each department has its own scope, its own playbook, and its own human supervisor. They share one feed, one approval queue, and one scorecard.

SEO

─ Department · 01

SEO Department

Earn ranking. Earn AI citations. Ship pages while you sleep.

─ Responsibilities

  • Programmatic page production
  • On-page + technical fixes
  • Topical cluster planning
  • LLM-citation monitoring

─ Sample outputs

  • Published service & city pages
  • Schema and Core Web Vitals fixes
  • Brief packs handed off to writers

─ Recent activity

✓ Shipped2m ago

Published 3 optimized service pages for Hollywood, FL location

◆ Auto2h ago

Detected schema regression on /services/water-heater — patched

Human oversight: A human strategist signs off on every cluster plan and every page before publish.
GA

─ Department · 02

Google Ads Department

Continuous keyword, bid, and creative optimization — paused before it hurts.

─ Responsibilities

  • Search + PMax campaign management
  • Negative-keyword hygiene
  • Bid + budget pacing
  • RSA testing & rotation

─ Sample outputs

  • Daily pacing reports
  • Auto-paused underperforming keywords
  • New ad copy tested weekly

─ Recent activity

◆ Auto1h ago

Paused 6 underperforming keywords across 2 search campaigns

▲ Escalated3h ago

Bid cap reached on 'emergency plumber miami' — strategist notified

Human oversight: Spend changes above your threshold escalate to a human before they go live.
M

─ Department · 03

Meta Ads Department

Creative testing, audience rotation, and CPL defense across Instagram + Facebook.

─ Responsibilities

  • Audience + lookalike management
  • Creative testing matrices
  • Catalog + lead-form management
  • CPL anomaly detection

─ Sample outputs

  • Fresh creatives shipped weekly
  • Underperforming sets paused with reason
  • Hook + thumbnail iterations

─ Recent activity

⚠ Approval14m ago

Detected rising CPL on ad set 4 — paused, requesting approval

✓ Shipped3h ago

5 new creatives shipped to testing matrix

Human oversight: Every new creative passes a brand + compliance review before it goes live.
BR

─ Department · 04

Branding Department

Voice, visuals, and the do-not-say list — applied across every channel.

─ Responsibilities

  • Brand voice + tone enforcement
  • Visual identity tokens
  • Persona & wedge management
  • Compliance / do-not-say scanning

─ Sample outputs

  • Brand snapshot kept up to date
  • Voice corrections on draft content
  • Approved persona language libraries

─ Recent activity

● Live2h ago

Voice scan caught 'guaranteed results' in draft — rewritten

Human oversight: Brand strategist approves new positioning, logos, and personas.
CR

─ Department · 05

CRM Department

Speed-to-lead, follow-up sequences, and pipeline hygiene that doesn't quit.

─ Responsibilities

  • Lead routing + speed-to-lead
  • Multi-channel follow-up sequences
  • Pipeline stage automation
  • No-show + reactivation flows

─ Sample outputs

  • Leads followed up in under 5 minutes
  • Stalled deals nudged automatically
  • Reactivation campaigns to cold contacts

─ Recent activity

◆ Auto27m ago

Followed up with 12 inbound leads in under 5 minutes

✓ Shipped4h ago

Reactivation campaign sent to 184 cold leads

Human oversight: Any change to messaging templates requires human approval before it sends.
RP

─ Department · 06

Reporting Department

Daily updates. Weekly summaries. The number that actually changed.

─ Responsibilities

  • Daily + weekly + monthly digests
  • Channel-level attribution
  • Anomaly detection across KPIs
  • Client-facing scorecards

─ Sample outputs

  • Weekly summary delivered in-app
  • Anomaly alerts when a number moves
  • Single source-of-truth dashboards

─ Recent activity

✓ Shipped1h ago

Weekly summary delivered — 4 numbers moved, 1 anomaly flagged

◌ Scheduled5h ago

Monthly performance digest scheduled for Friday 9:00 AM

Human oversight: Strategists annotate every weekly summary before it lands.
HX

─ Department · 07

Human Strategy Team

Real marketers supervising the whole stack — approvals, edge cases, calls.

─ Responsibilities

  • Approving risky or irreversible actions
  • Weekly strategy + roadmap calls
  • Edge-case judgement on creative + spend
  • Escalation owner across departments

─ Sample outputs

  • Approvals logged with a name attached
  • Scheduled strategy calls
  • Decisions you can audit any time

─ Recent activity

● Live42m ago

Strategist Raz approved Q3 campaign launch for 'Summer Tune-up'

Human oversight: The human layer IS the oversight.

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30 minutes. We'll scope which departments your business needs, who supervises each one, and how the OS fits your workflow.

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